FAQS

Do we accept returns?

Please see our Returns & Warranty page for more information.

 

What is your jewellery made from?

All of our jewellery is 925 Sterling Silver, Gold plated or Stainless Steel. Our range is all nickel, lead free and hypo-allergenic. To maintain your jewellery and get the most out of your piece, please see our Care guide.

 

Why do you sell your Huggies range separately?

Everyone has different taste and some people love to mix and match to their hearts desire. If you do want a pair, simply order 2 of the same.

 

Can I shower with my jewellery?

You can, but to make sure your jewellery is kept well and lasts, we recommend taking your jewellery off before you shower. Our main materials used for our range are either 925 Sterling Silver, Gold Plated or Stainless Steel. Please however try to avoid chlorinated water and perfumes as this can fasten fading.

 

How long till I receive my order?

After you place your order, we will take 1-4 business days to process your order. Once your package is shipped, you will receive an email notification.

(Please note we are not responsible for any delays with shipping due to Covid-19